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avatar for Bob Thomas

Bob Thomas

Liberty Mutual Insurance
Director, User Experience
Chelsea, Massachusetts

Bob Thomas is Director of User Experience Research at Liberty Mutual Insurance, where he has worked for the last 8 years expanding usability best practices and building out a user experience team. His background includes usability research, usability testing, graphic design, and product management. He has over 20 years of experience in the technology industry. Bob has presented at local, national, and international user experience conferences. He is on the Board of Directors of UXPA Boston, and is co-mentoring lead of the annual UXPA Boston Conference. He holds an MS in Human Factors in Information Design from Bentley University, and an MBA from Suffolk University in Marketing and International Business.

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