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Friday, May 19 • 9:15am - 10:00am
Practical Accessibility: Advice From the Front Lines

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Accessibility evaluation and design can be daunting, even for those who believe that designing for inclusion is a moral and legal imperative.

The practical steps to ensure product and service accessibility can appear complicated. There are formal and informal sets of accessibility guidelines which require interpretation to apply. Technologies evolve, bringing both better assistive technology support and more opportunities to break existing solutions.

Moreover, key issues are emotionally loaded as advocates fight for human rights, designers strive to innovate, and corporations seek to maximize profits and avoid litigation. The demand for accessibility support accelerates globally as individuals shift into their elder years in unprecedented numbers.

The bottom line, however, is that Accessibility design and evaluation needn’t be difficult or confusing. Processes can be learned, guidelines can be clarified, and ultimately Accessibility is simply part of UX. This panel will provide a reality check on the current state of accessibility, offer advice from experts regarding setting reasonable expectations and sharing practical advice for success.

We will base the discussion on real-world scenarios to allow us to frame and explore a number of critical topics. For example:
How to interpret accessibility guidelines, especially for new technologies
  • Effective accessibility evaluation techniques
  • APIs and better developer tools for automating aspects of accessibility
  • Coping with legal realities and the threat of lawsuits
  • Forthcoming changes in ADA and “Section 508” federal standards 
  • Collaborating with designers, advocates, thought leaders, and other internal business stakeholders
Bring your own stories and questions as our panel of experts share their experiences and debate the most effective ways to make great accessible products and services.

avatar for Chris Hass

Chris Hass

Sr. VP of Experience Design, Mad*Pow
Chris is the SVP of Experience Design at Mad*PowChris brings thirteen years of experience in human factors research, user interface design and accessibility in the development of innovative user experience products and programs to Mad*Pow. Chris has unique expertise conducting human... Read More →
avatar for Mike Ryan

Mike Ryan

User Research Director, Liberty Mutual Insurance
Mike is a User Research Director at Liberty Mutual Insurance. He performs qualitative research to discover insights that inform direct sales UX and strategy. Mike has been working in user experience since 1995 for companies including Thomson Reuters, Trend Micro, HP, Staples, Welch’s... Read More →
avatar for Katherine Wahl

Katherine Wahl

Senior Accessibility & Usability Consultant, MIT and Northeastern University

Friday May 19, 2017 9:15am - 10:00am EDT
5-Backbay C/D