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Friday, May 19 • 8:30am - 9:00am
Welcome & Opening Keynote "UX: The Serendipitous Career"

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One of the questions I get most when chatting with people who want to break into the UX field is: how did you get here? Over the years of telling my own career story and listening to many others, I realized most of us found this field rather serendipitously. Some happened to be a participant in a usability study, others went to grad school for one career and discovered another. In this brief keynote, I’ll chat about my own & others’ serendipitous moments and how we as practitioners can and should help others have their own.

avatar for Dan Berlin

Dan Berlin

SVP, Experience Research, Mad*Pow
After seven years providing technical support for hard-to-use interfaces, Dan found his calling when he sat as a participant in a usability study. He quit his job and enrolled in the MBA+MS in Human Factors in Information Design program at Bentley University. After graduating from... Read More →

Friday May 19, 2017 8:30am - 9:00am EDT