One of the questions I get most when chatting with people who want to break into the UX field is: how did you get here? Over the years of telling my own career story and listening to many others, I realized most of us found this field rather serendipitously. Some happened to be a participant in a usability study, others went to grad school for one career and discovered another. In this brief keynote, I’ll chat about my own & others’ serendipitous moments and how we as practitioners can and should help others have their own.
