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UXPA Boston 2017 Conference

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Heather Wright Karlson

UX Researcher and Experience Designer
Greater Boston Area

The world is full of things that can be improved. Designing and improving experiences is what I enjoy the most!

9:15am EDT

The Wallflower’s Guide to Networking IRL 6-Liberty B/CKelly Moeller • Jacqueline Stetson-Pastore

10:15am EDT

Are You Incorporating Metrics Into Your Journey Maps? Well You Should Be. 5-Backbay C/DRiley Conrath • Jackie Denmark

11:15am EDT

Go Beyond Digital: Elevate Your UX with Service Design Thinking 3-Republic A/BChi Pham

12:00pm EDT

Table Topics 6-Liberty B/CEva Kaniasty • KD Singh Arneja • Astrid Chow • Michael Hawley • Margaret Jacobi • Kavitha Krishnan • Sonya Mead • Susan Mercer • Bob Thomas • Minmin Yang • Clear Point Consultants

1:00pm EDT

Best Check Yourself! Dealing With Cognitive Biases in User Research 2-Backbay A/BColin MacArthur Experimenting with New Research Techniques 5-Backbay C/DErin Freeburger • Melanie St James • Heather Wright Karlson

2:00pm EDT

Techniques to Ease Non-Researchers into Raw Data Analysis 2-Backbay A/BMeena Kothandaraman • Zarla Ludin

3:15pm EDT

Find the Right Metrics for UX ROI: Identifying the Best Data to Show the Business Value of the Design 3-Republic A/BKristin Zibell