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Jen Shaffer

UX Director
Jen Shaffer is a user experience leader with over 17 years’ experience in designing and developing software applications. She’s currently a UX Director within Optum’s User Experience Design Studio, and is passionate about optimizing the experience of care management products. A pragmatic problem solver during the day, Jen explores creative pursuits of the analog type (film, paint, paper) during her off hours.

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