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UXPA Boston 2017 Conference

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Natasha Barrientos

Manulife / John Hancock
Innovation Enablement Lead
Boston, MA (Seaport)

8:30am EDT

Welcome & Opening Keynote "UX: The Serendipitous Career" 1-BallroomDan Berlin

9:15am EDT

UX Strategy Starts With Business Strategy 3-Republic A/BDavid Juhlin

10:15am EDT

Are You Incorporating Metrics Into Your Journey Maps? Well You Should Be. 5-Backbay C/DRiley Conrath • Jackie Denmark You Can Have It Both Ways: Fast and Unbiased Usability Research 2-Backbay A/BEva Kaniasty

11:15am EDT

Go Beyond Digital: Elevate Your UX with Service Design Thinking 3-Republic A/BChi Pham

12:00pm EDT

Lunch 7-ConstitutionUXPA Boston

1:00pm EDT

Best Check Yourself! Dealing With Cognitive Biases in User Research 2-Backbay A/BColin MacArthur Experimenting with New Research Techniques 5-Backbay C/DErin Freeburger • Melanie St James • Heather Wright Karlson

2:00pm EDT

The Art and Science of Applying Behavioral Economics to Digital Health Design 5-Backbay C/DAmy Bucher, Ph.D. • Steven Schwartz

3:15pm EDT

Using Frameworks to Manage Ethnographic Data 2-Backbay A/BHilary Whitehead Find the Right Metrics for UX ROI: Identifying the Best Data to Show the Business Value of the Design 3-Republic A/BKristin Zibell