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avatar for Randall Baker

Randall Baker

Waters Corporation
Resource Manager, CXKM
Milford, MA
As a Resource Manager for the Customer Experience and Knowledge Management department, I am looking to expand my skills and improve my understanding of the latest trends in User Experience and Customer Experience areas. In addition, I am searching for the best ways to support my content development staff by understanding the essential training, tools, and skills necessary for improving the User experience through our content products.


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