Over two decades in the software industry, being a part of its evolution from command-line programs to graphical UIs, watching the software development frameworks and roles change over time to manage the inherent elements of scope, schedule, resources, and quality. Adept at connecting market, customer, and user needs to create valuable and usable products, but always championing the voice of the products' users in my roles:
- Strategic research and design
- Generative and evaluative user research
- Human factors/cognitive science
- Designing within complex ecosystems
- Designing within Agile environments