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VB

Vandhana Bhaskaran

Emirates Airline
Customer Experience Manager
Friday, May 19
 

10:15am EDT

Are You Incorporating Metrics Into Your Journey Maps? Well You Should Be. 5-Backbay C/DRiley Conrath • Jackie Denmark Behavior-Driven Scenarios for UX Teams 3-Republic A/BJonathan Abbett

11:15am EDT

Mini-SPRINT: Arriving at High Quality Design Solutions in a Day 4-IndependenceRanjan Bhattarai Questioning Picture-in-Picture: Why Showing the Participant May Not Be Such a Great Idea After All 2-Backbay A/BSteve Krug Go Beyond Digital: Elevate Your UX with Service Design Thinking 3-Republic A/BChi Pham

12:00pm EDT

Lunch 7-ConstitutionUXPA Boston Table Topics 6-Liberty B/CEva Kaniasty • Kanwaldeep 'KD' Arneja • Astrid Chow • Michael Hawley • Margaret Jacobi • Kavitha Krishnan • Sonya Mead • Susan Mercer • Bob Thomas • Minmin Yang • Clear Point Consultants
 

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